Welcome to Glamnetic's Return Center!

How it Works

Select the items to return

Get a return confirmation

Send it back to us!

Common Returns Questions

What is your Return Policy?

  • We are sorry your order didn’t work out! Glamnetic offers a 14-day money-back guarantee. We want you to love our products, but understand if you need a different style.
  • If you received a damaged or defective item please contact us within 14 days of receiving your order. 
  • International orders must be returned at the expense of the customer. Please email customer support for assistance. 

NEW! Glamnetic now offers FREE Instant Exchanges. 🙌

  • Need to exchange for something else? No worries! You are now able to instantly exchange your item(s) through our returns platform for free.

What items can be returned or exchanged?

  • We will accept returns of current merchandise in its original condition and original packaging within 14 days of receipt unless otherwise noticed. 

How should I return my item?

  • Pack your items carefully back to their original packaging.
  • If you would like to use the same shipping box, please place the new shipping label you receive over the previous shipping label, otherwise, please use another shipping box.
  • Follow the instructions provided and ship your return back to us within 7 days of receiving the return shipping label.

Do I pay for return shipping? 

  • Yes, a $5 return fee will be deducted from your final refund. 
  • Exchanges are FREE!

How long does it take for me to get a refund? 

  • Once your return is received, it can take up to 10 business days for the refund to post. 

What items are not eligible for a return?

  • Used or altered items
  • Items purchased outside of Glamnetic.com
  • Free gifts or promotional items
  • Store gift cards
  • Items marked as Final Sale

What is an Instant Refund Voucher and how do I use it?

  • When using our automated system to process an eligible return you may be offered an Instant Refund Voucher. This is based on purchase eligibility. 
  • The value of the voucher will be the value of the item being returned minus applicable shipping fees.
  • The voucher is a code that you can use just like a gift card in the Glamnetic checkout gift card field at checkout. 
  • We recommend using this voucher if you'd like to process an immediate exchange. 
  • The use of the voucher is optional. If you do not want to exchange your products, then a refund will be issued once the return is processed at our facility. 
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